Maintenance of embedded hardware systems is faced with multiple challenges, including the exploration and analysis of the actual system’s runtime behavior. We deliver advanced level of customer satisfaction while keeping the quality of products in place by increasing the lifespan of products along with improvising customer and product retention. Product Lifecycle Support services for ODMs, to remain competitive, for continued value creation and maintaining customer satisfaction; which includes releasing updates, providing regular upgrades, feature enhancements and customer support at all levels.